We have tried using the color generator to rebrand the next experience per our company colors. However, it is not doing what we expect it to do and so have therefore reverted to overriding specific properties in our styles. However, we cannot work o...
Hello:In working through building my custom workspace and reviewing the articles from the Workplace COE I noticed that the Record page in the OOB workspaces have different and many more Data Resources than what I get when I create a Record page from ...
I am working within the Vulnerability Manager Workspace (VMW), trying to duplicate a custom UI Action button from the older UI structure. The SecOps forum, on a previous question, suggested I post to this forum for questions related to the workspace...
We switched from the old UI to Next Experience UI where we are able to see only with CSM/FSm Workspace, we are not able to have the option of our own like Global (or) other Workspaces selection. I am able to see the options when I reload the page but...
Hi, We want to create custom workspace without using App Engine Studio. So we found one option i.e., UI Builder. But It's a lot of work to implement everything and we need a workspace which is similar to Agent workspace. So can I restrict existing ag...
We're looking to switch Next Experience on in the next week, but we have quite a few users who have gotten used to the functionality that the 'Follow' button provides on tickets which is obviously now no longer there following Connect being deprecate...
Hello - We currently use the Announcement banner feature when notifying the business of an outage. I was wondering if this announcement that is shown in the Employee Center to be also shown in the Service Operations Workspace too under Announcements...
Hi,Is it possible to add ui macro in service operation workspace?Also, can I add another tab next to details tab? I want to add an IFrame to that new tab thia IFrame should get the ci serial number as a parameter?Any material on how to config the ser...
I need to hide the buttons (UI Actions) when viewing a ticket (in this example a Customer Service Case (CSM)). I need a "view" interface for agent needing to see case information, but not interacting with the case in any way.As I see it, it should be...
I am trying to replace the NOW logo in the UI shell header with my companies logo but can seem to get it working, is this possible to modify? Anyone have advise on how to modify the unified navigator shell header? I created a custom Theme and UX Ima...
I am working in UI Builder on Tokyo. I want to use the Select component to show a list of all the active users in our sys_user table to allow an agent to select a user and assign an asset to them.When I use the look up records type of data resource t...
We would like to restrict users from being able to edit multiple workspace records from the list view within configurable workspace. Ideally, we would only give access to users with specific roles/groups. Is restricting access possible? Thanks!
I would like to customize the edit options that is present on the list template - Workspace only. The button is available when you enter in a list and select one or more records. Default view has this window really narrow and I would like to enlarge ...
Hi there I am created a last 3 months vertical Bar chart that consists of two groups. Source type and Created date. How do I get the Create date to group by month. As of right now the chart is erroring because 'too much data to visualize'. I'm su...
We are currently in a process of activating the user selected landing pages on the Next UI. The new field within the User Profile -> Preferences -> Display menu is already available for the users to select a "start page". It contains 5 values as of ...
