Hello - We currently use the Announcement banner feature when notifying the business of an outage. I was wondering if this announcement that is shown in the Employee Center to be also shown in the Service Operations Workspace too under Announcements...
Hi,Is it possible to add ui macro in service operation workspace?Also, can I add another tab next to details tab? I want to add an IFrame to that new tab thia IFrame should get the ci serial number as a parameter?Any material on how to config the ser...
I need to hide the buttons (UI Actions) when viewing a ticket (in this example a Customer Service Case (CSM)). I need a "view" interface for agent needing to see case information, but not interacting with the case in any way.As I see it, it should be...
I am trying to replace the NOW logo in the UI shell header with my companies logo but can seem to get it working, is this possible to modify? Anyone have advise on how to modify the unified navigator shell header? I created a custom Theme and UX Ima...
I am working in UI Builder on Tokyo. I want to use the Select component to show a list of all the active users in our sys_user table to allow an agent to select a user and assign an asset to them.When I use the look up records type of data resource t...
We would like to restrict users from being able to edit multiple workspace records from the list view within configurable workspace. Ideally, we would only give access to users with specific roles/groups. Is restricting access possible? Thanks!
I would like to customize the edit options that is present on the list template - Workspace only. The button is available when you enter in a list and select one or more records. Default view has this window really narrow and I would like to enlarge ...
Hi there I am created a last 3 months vertical Bar chart that consists of two groups. Source type and Created date. How do I get the Create date to group by month. As of right now the chart is erroring because 'too much data to visualize'. I'm su...
Can any one help me to convert my UI BUILDER PAGET TO PDF to download it. i have created a page which does not belong to any table or form its a custom page now i would like to have a button on it to download as PDF. Please advise. @Brad Tilton @Chuc...
Hi, can anyone tell me what's the appropriate way of changing the background color of a custom UI action added to the Next Experience Workspaces?
Hi, Does anyone know how to use GlideFlow in Workspace Client Script? If it's not possible, what is the alternative to leverage modern capabilities for a basic use case of invoking a Flow Designer Action from a Button on the new Workspaces? The ...
Hello, is there a way to change value in the form based on the tab selection in UI Builder?I want to change the value of custom field in the form (request type) based on the selection of the tab.IFthe user select XXX request type tabTHENthe custom fi...
Hi.Users without high performance computers are complaining about extremely slow loading of SOW and Catalog Builder.Support cannot find anything wrong with the instance and we've compared MS Edge Chromium performance traces between sluggish experienc...
Some background on what I'm trying to do, I'm working in an instance that uses dashboards in the native view. This particular dashboard has a tab full of metric analytics reports. You can drive into those reports and see the metrics. This dashboard a...
Is there a setting or system property that controls when column filter boxes, or whatever they're called, appear in a list view? I have this in my company's instances (San Diego) and previously in my PDI, but in a new OOB Utah PDI this is what I am ...
