I am setting up a workspace experience for my client usecase. I have utilized LIST UIB component.I need to open a the form in platform view when clicked on a row. I am unable to find "Row Clicked" event under events tab of the component to achieve th...
Has anyone had any problems with editing their favorites in the Next Experience UI? Sometimes the drag and drop functionality just stops working for some users and returns for an unknown reason. I've been unsuccessful in trying to reproduce this pro...
Hello All:I have a UI action in both Classic UI and Workspace that allows an agent to download a document from the sys_attachment table. The doc is not directly attached to the case but to another record that is related to the case.For the classic UI...
Hi all,I noticed that the Roadmap UIBuilder component has a separate installation.What is the license/subscription required to use it in customer production environment? Thanks for any help. C.
Hi, I'm trying to add a static translation setting for emails and I am following the knowledge below:How to setup static translation on email notifications for first time? - Support and Troubleshooting (servicenow.com)I can do step 4 without any prob...
In the landing page Overview, can we create tabs under Overview section to show different statistics and can we include SLA stats also in this?
Hello ServiceNow Community,Our company just cloned our non-prod environments and our CSM/FSM workspace in TEST is broken. Our instance is on Tokyo patch 7b. All of our workspaces are working fine except CSM/FSM workspace which is missing the List vie...
Hello community,Pls I want tto upgrade to a newer version of ServiceNow, and I want to ensure that all my existing work, customizations, and configurations are preserved throughout the upgrade process.I want to know how to safeguard my work and ensur...
Hi, all!I usually use Response time indicator in Core UI to check response time easily as numerical data.In Next Experience UI, is there Response time indicator? I cannot find it. Also, I need alternatives to check response time easily as numerical d...
Search is a helpful tool when you inherit something you didn't write. I'm having some difficulty in understanding how to search across Page scripts and other UI Builder artifacts to assist me in understanding where code is executing or state is manip...
Hi Team,We’ve noticed that the main page (after login) is changed. We used to get https://ser.service-now.com/now/nav/ui/home but after Utah upgrade it is redirected to https://ser.service-now.com/now/sow/home - which we don’t really likeCan anyone h...
I have a custom UI action (button) called 'Create bulk changes' on the change form. So my requirement is to show the popup to mention how many change requests should be created (number) when the user clicks on the 'Create bulk changes' button. I am f...
Hello, is it possible to configure "badge" on Workspace menus?Like number of unread records
How to stop ITIL users redirect to this URL /now/sow/home
Hello, I'm trying to build a dashboard and link data using Link to Destination, but I can't see that option in my event handlers. I can't find a link to the destination on inherited event handlers. Can anyone tell me what is missing? I have tried eve...
