Live Feed - what functionality in ServiceNow uses it?
Live Feed is going away in Tokyo, but what does that mean? I've heard that @mentions use Live Feed, but what else is impacted by this?
Forum Posts
Resolved! Workspace list category access based on roles
Hi Servicenow Community,I have the requirement to show the different list categories inside the default list based on the roles or groups. I am not sure whether we can achieve this functionality or not.
Download: ServiceNow Next Experience UI themes
Hi,When Servicenow instance is switched to Next Experience theme, Most of the users/customers look for their previous themes which they used in UI16. As a Servicenow admin even I want to apply different themes for my test, dev and production instance...
Resolved! How to use a client script if a field is not present in the form?
Hello experts,I tried creating an onLoad client script that would give an error message if a user in the caller field is inactive. It is working fine with my default view since the caller field is present in my default view form. But it is not worki...
Resolved! Custom Properties page on workspace
Hi ServiceNow Community,There is a requirement as part of my project to add custom properties page module on the workspace under particular list category. #Workspace, # Supplier LifeCycle, #Supplier LifeCycle Workspace
Resolved! How to add list categories for list variant in workspace
Hi Servicenow Community,I have a requirement to create a List page variant for a particular Audience which include different list categories comparing to the default list category. I have created the list page variant but not sure how to configure th...
Resolved! How do I track scripts running on a field (eg Field watcher) in Tokyo.
"Note: Field watcher is not supported with Next Experience in Tokyo. For more information about supported features in Next Experience, see Considerations for activating Next Experience." I need to see which scripts are running on the field in Tokyo. ...
Resolved! Need to capture UI builder pages into a update set
Hello All,I am created a dashboard in Technical Editor method of Advanced dashboards (new version in Tokyo)but the data is not captured into the update set.Can anyone please help me capture the data into an update set.Thankyou in Advance
Resolved! How to upload attachments while creating a new record using Page script in UI Builder?
I am trying to create a new Demand record from a UI Builder Page Script. The script to create a demand record looks like this. /** * @param {params} params * @param {api} params.api * @param {any} params.event * @param {any} params.imports * @pa...
Discuss button not working for sidebar discussion
Hi All, Am able to add Discuss button on Service Operations workspace on Incident record. However, When I click on the discuss button the dialog window to start the sidebar discussion doesn't appear. Am attaching the images for UX form actions layout...
How to capture logo changes in Update Set
Hello Everyone!!! , I want to change the logo of ServiceNow from banner and want to capture that in the update set. Thank you in advance, Omkar.
User(non-admin) not able to access the SLM workspace List
Hi Servicenow Community,Issue: I have created a new User and provided the workspace roles and other neccessary roles but when I am trying to access the Workspace List by impersonating the user it's showing -"You either are not entitled or do not hav...
Resolved! Console Login Widget Name
I want to edit the console login widget. If it's anything like the Portal process, I'm aware I'll need to clone it, make the changes I want, and then replace the default with my new widget. For the life of me, I cannot find the widget. Please note I...
Replacing Connect Chat with Agent Chat for Next User Experience
Connect Chat is not supported with Next User Experience, and ServiceNow recommends replacing it with Agent Chat. When we do this, what other components/products need to be implement for Agent Chat to work? Advanced Work Assignment? Virtual Agent? ...
Resolved! How to get OOTB Dark style on custom Next Experience UI Theme
Is there a way to get the out of the box Dark style that is in the default Polaris theme and put it in a custom theme that I have developed with our company branding? We came up with a default theme with our company branding, but if users want a dark...
