We have a ui macro on the Configuration Item field that when the field changes (using ref_contributions dictionary attribute) it displays a button that opens a list of incidents that are also associated with the CI. We are planning on switching over ...
Hi community,I am configuring Agent workspace for HR Case Management for a client and have run in to an issue.I am looking for a way to change the color of the input field in the compose section. Using the following guide (here) i have managed to use...
Hi, when I select workspace from workspace menu , it opens in a new page , when compared with OOB, it should not open in a new page . Which configuration to check for this behavior. I checked UI builder , couldn't identify anything suspicious. P...
Hello,I have built my own UI Component (ChatGPT conversation UI) and the component has an Event/Action (CHATGPT#COMPLETED) that lets me know that the prompt/response has completed. This is installed on my instance and I am pleased is working. I have...
Hello, The workspace was created using UI Builder.When I logged in as a different user and checked the workspace, the page was not displayed.Is this due to a lack of Role? If so, where can I find the required Role?
Is there a way to add a percentage bar to the list view records in the UI-Builder? The field with the type 'Percent Complete' only shows a number not a visual bar. I want it to look like this in the UI Page as well:
Is there a way to adjust the height of the rows in "Lists" in HR Agent Workspace? One of the columns I have in the list is "description". Sometimes the description can be lengthy but I don't need to see the whole thing since I can hover if needed. I'...
Hello all, I'am trying to request a item ( RITM) on my service portal but the variables are not mapped in the Service operation workspace, Fields are empty. Can you help on this please. FF
Hi , I have reffered below articles to setup SOW landing page for users after logging in: https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-operations-workspace/task/configure-service-desk-groups-sow.html https://d...
Using UI Builder Base Shell Page ive created a page with Filter Component and some Data Visualization Components in my PDI Utah release. I tried importing this custom application in another instance on Tokyo and im seeing that the "Filter" Compone...
Hi there, I am trying to create a dashboard where it has a right and left So a container on the left with container 4 single score metrics and the container on the right will be a line chart I have the left container created grid 2 columns by two ro...
Hello Community, There is an OOB UI Action called "Resolve" on incident form within Service Operation Workspace that's not proceeding to place the incident in resolve state.I was hoping someone could give a suggestion to make this work. Service Ope...
Hi All, In custom workspace , can the form gets saved on closure of workspace tab.My requirement is to capture/save the time if user is only viewing the ticket form and has not done any changes.On load of the ticket, when form is opening I am able t...
I am trying to route users from our Unified Navigation(now/nav/ui/home) home page to our CSM/FSM configurable workspace(now/cwf/agent). From what I have found you can only redirect/route to a page that exists in the current experience or you can go t...
Hi All, I'm building a new configurable workspace in UI builder. I'm having a problem with the tabs.Any idea how to remove the list and home tab when clicking the Home and List sidebar button? Thanks!
