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Notification with Next Experience

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Maddalena
Tera Contributor

‎08-02-2024 06:09 AM

Hello everyone! 

I have issues about receiving notifications in the banner at the top right, where the bell icon is. I switched to the next experience (release Vancouver) and I no longer receive notifications when a record is updated, or when an incident I follow changes status, or has a work note. Can anyone tell me why? Thanks

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎08-02-2024 06:13 AM

The follow functionality you're describing should be available in the Next Experience UI, but you may have to add a system property to enable it. Try searching for or adding the glide.ui.polaris.follow.enabled property and setting it to true.

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎08-02-2024 06:13 AM

The follow functionality you're describing should be available in the Next Experience UI, but you may have to add a system property to enable it. Try searching for or adding the glide.ui.polaris.follow.enabled property and setting it to true.

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