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10-17-2023 09:23 PM
Hi everyone,
Me and some of my colleagues are, sometimes, losing our "Favorites" menu. It is empty.
I have to go to another web browser to get them back.
As it is a sporadic issue, I haven't been able to do more testing (like trying to just empty the cache of the web browser...), but I wanted to know if you already experienced this and have a root cause/solution/workaround?
Thank you.
Philippe
Solved! Go to Solution.
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10-18-2023 09:12 AM - edited 11-09-2023 02:06 AM
@Siva Jyothi M @Brad Tilton
Thanks for your feedback!
I did create a ticket and they proposed to set this property to false:
glide.ui.next_experience.menu_lazy_loading_enabled
The type of the system property can be 'true | false' and it is fine for the 'Ignore cache' to be checked.
Edit: After two weeks having set the property to false, the issue has not been seen on the instances it has been deployed while it was still observed where not deployed.
Hopefully it will help other people. Please accept this as the answer or mark helpful. Thank you.
Philippe
Edit: my bad, property has to be set to false.
Edit: thanks Thomas for the Type of the properties.

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10-29-2023 06:45 PM
Hi Sam,
Yes, the property has to be set to "false".
I am updating my post above to hopefully make it clearer.
Kind regards,
Philippe
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10-30-2023 05:47 AM
It's been a few days of pretty heavy usage for me and after setting the property I've not had a recurrence.
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12-03-2023 11:49 PM
Hi,
Does anyone know if to add it manually solved the issue?

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12-03-2023 11:51 PM
Adding it manually solved it here.
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11-29-2023 12:12 AM
Hi Sam,
It is helped to add this property manually?
As we dont have this property in our instance
Thanks,
Rivka