@Ballela Siva Te PFB the updated script.
function include({
imports
}) {
let serviceDeskLandingPageUtilsSNC = imports['sn_sow_inc.SowIncidentLandingPageUtilsSNC']();
class ServiceDeskLandingPageUtils extends serviceDeskLandingPageUtilsSNC {
static async getVisualizationConfig(helpers, mode) {
const evamDef = this.getEvamDef();
const visualizationConfig = [{
"id": "incident_assigned",
"tableName": "incident",
"tableDisplayValue": "Incident",
"myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
"myTeamQuery": "active=true^assigned_toISNOTEMPTY^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
"listView": mode == "your_work" ? "sow_landing_page_assigned" : "sow_landing_page",
"header": mode == 'your_work' ? await helpers.translate("Incidents assigned to you") : await helpers.translate("Incidents assigned to your team"),
"groupByField": "state",
"evamId": evamDef['incidentEvamDefinitionId'],
"updated_on": "^ORDERBYDESCsys_updated_on",
},
{
"id": "incident_sla",
"tableName": "task_sla",
"tableDisplayValue": "Task SLA",
"myWorkQuery": "task.sys_class_name=incident^task.assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe^task.active=true^sla.type=SLA^ORsla.type=OLA^active=true^time_left<=1970-01-08 00:00:00",
"myTeamQuery": "task.sys_class_name=incident^task.assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744^task.active=true^sla.type=SLA^ORsla.type=OLA^active=true^time_left<=1970-01-08 00:00:00",
"listView": 'sow_landing_page',
"header": await helpers.translate("Incident SLAs"),
"groupByField": "time_left",
"evamId": evamDef['incidentSlaEvamDefinitionId'],
"updated_on": "^ORDERBYtime_left",
},
{
"id": "unassigned_incidents",
"tableName": "incident",
"tableDisplayValue": "Incident",
"myWorkQuery": "active=true^assigned_toISEMPTY^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
"myTeamQuery": "active=true^assigned_toISEMPTY^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
"listView": mode == "your_work" ? "sow_landing_page_assigned" : "sow_landing_page",
"header": await helpers.translate("Unassigned incidents"),
"groupByField": "priority",
"evamId": evamDef['incidentEvamDefinitionId'],
"updated_on": "^ORDERBYDESCsys_updated_on",
},
{
"id": "catalog_tasks",
"tableName": "sc_task",
"tableDisplayValue": "Catalog Task",
"myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
"myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
"listView": 'sow_landing_page',
"header": mode == 'your_work' ? await helpers.translate("Catalog tasks assigned to you") : await helpers.translate("Catalog tasks assigned to your team"),
"groupByField": "state",
"evamId": evamDef["catalogTaskEvamDefinitionId"],
"updated_on": "^ORDERBYDESCsys_updated_on",
},
{
"id": "changesAssigned",
"tableName": "change_request",
"tableDisplayValue": "Change Request",
"myWorkQuery": "active=true^assigned_toDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
"myTeamQuery": "active=true^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
"listView": 'sow_landing_page',
"header": mode == 'your_work' ? await helpers.translate("Changes assigned to you") : await helpers.translate("Changes assigned to your team"),
"groupByField": "state",
"evamId": "27fbc1193b5c2a1059b0f61864e45ab3",
"updated_on": "^ORDERBYDESCsys_updated_on",
}
];
return visualizationConfig;
}
static async fetchTitle(table, selectedField, groupByField, groupMode = false) {
console.log("calling SowIncidentLandingPageUtils");
if (selectedField == undefined) {
selectedField = 'all';
}
const labelMap = {
'incident': {
'state': {
'all': 'Incidents',
'1': 'New incidents',
'2': 'In Progress incidents',
'3': 'On Hold incidents',
'6': 'Resolved incidents'
},
'priority': {
'all': 'Unassigned incidents',
'1': 'P1 unassigned incidents',
'2': 'P2 unassigned incidents',
'3': 'P3 unassigned incidents',
'4': 'P4 unassigned incidents',
'5': 'P5 unassigned incidents'
}
},
'sc_task': {
'state': {
'all': 'Catalog tasks',
'-5': 'Pending catalog tasks',
'1': 'Open catalog tasks',
'2': 'Work in progress catalog tasks'
}
},
'task': {
'sys_class_name': {
'sc_task': 'Catalog tasks delegated to you',
'incident': 'Incidents delegated to you'
}
},
'change_request': {
'state': {
'-5': 'New Change Requests',
'-4': 'Assess Change Requests',
'-3': 'Authorize Change Requests',
'-2': 'Scheduled Change Requests',
'-1': 'Implement Change Requests',
'0': 'Review Change Requests',
'3': 'Closed Change Requests',
'4': 'Cancelled'
}
}
};
if ((table == 'incident' && groupByField == 'priority') || table == 'task')
return labelMap[table][groupByField][selectedField];
if (groupMode)
return labelMap[table][groupByField][selectedField] + ' assigned to your team';
return labelMap[table][groupByField][selectedField] + ' assigned to you';
}
//------------------ADDED-------------------------------------------------
static async getWorkPersonaConfig(helpers) {
return {
"items": [{
"id": "your_work",
"label": await helpers.translate("Your work")
},
{
"id": "your_team_work",
"label": await helpers.translate("Your team's work")
}
],
"defaultSelected": ["your_team_work"]
}
}
//------------------ADDED-------------------------------------------------
}
return ServiceDeskLandingPageUtils;
}
Regards,
Siva
