AI ITSM - A market analysis on the next decade of service management, by DTCP

yanbieger
Kilo Contributor

We welcome any comments, questions, and feedback!

Great reading!

1 REPLY 1

GlideFather
Tera Patron

Hi @yanbieger,

 

could you possibly elaborate on what exactly is "AI ITSM Agent" and how does it relate to ServiceNow?

GlideFather_0-1767965936785.png

 

What I see in the presentation is many buzzwords, but nothing else really :(( ITSM done faster, better, cooler but not saying HOW :))))

 

Are you sure this is not in conflict with ServiceNow Community Code of Conduct for all members? It seems to me as promo which is unrelated to ServiceNow...

_____
No AI was used in the writing of this post. Pure #GlideFather only