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Conversational Variable

avenkataabh
Tera Contributor

I want the Record Producer to have a Conversational Variable like how the Virtual Agent works.

15 REPLIES 15

@avenkataabh 

Sorry we don't have any OOTB variable type which supports chat option.

Virtual Agent is different and catalog item is different and both have their own purpose.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader