Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Create an Incident from Alert automatically using AIOPs

Onkar Pandav
Tera Guru

Hello,

I want to know if it is possible to create an Incident from Alert automatically when user clicks on 'Analyze' button.

I know that, using Alert rule it is possible. But, that should not be manual process.

Requirement is to create an Incident from an Alert automatically after user clicks on 'Analyze' button in Service Operations Workspace. Is it possible?

0 REPLIES 0