declaritive action is not working

[lallirikka1]

here we are using propose solution declarative button its not working  in csm/financial workspacesol si

in backend proposal solution button is working good and  giving reslotion notes making  state to resolve
Can anyone help me how to configure this 

[PaulSylo]

You mean resolution generation is not working ( now assist)? if so,

1. Check for the role for this skill 

2. repair of update this skill form application manager ( always click on sync now first and then do the upgrade/Repair)

if not above, can you explain your issue clearly.