How to add approval wait for 5 days to approve/ reject
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yesterday - last edited 7 hours ago
Hi
How to Add approval wait for 5days to approve/reject.
If approval is approved/rejected flow will continue
else if approval doesn't responded in 5days Then again trigger Approval to another group
If any one previously Implemented / any logic please guide me.
Thanks in advance
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3 hours ago
ahoy @srikanthgun,
you can ask the approval for the group and then there are several options you can do:
- set Due date on that action:
- add condition "wait for a duration of time"
- after this passed, then you can check for the state of the initial approval
- if approved, do nothing
- if not approved, ask for the second one
- after this passed, then you can check for the state of the initial approval
There might be even some more options..
Answers generated by GlideFather. Check for accuracy.
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2 hours ago
Move the approval part to a subflow that doesn't wait for the result. Then add a 'wait for' condition in your main flow to check after 5 days if the approval is done or not. And continue your logic.
But check the business logic behind it. Resolving it technically will be easy, but you are in fact saying to the first group "just let your approvals go, because someone else will pick them up".
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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2 hours ago
move logic to subflow
so what did you start with and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
