Instance Approval
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06-10-2026 07:28 AM
I requested for a PDI and the version is Zurich . Its been almost 8-9 hours and is still not approved . How long does it take ?
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06-10-2026 08:44 AM
There is no approval required from PDI. The only thing is that you are currently in the waiting stage, and unfortunately this is expected behavior these days. You'll need to wait, buddy.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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06-10-2026 10:34 AM
Hi @jpuneetha8
You may need to wait a little longer. Recently, several users have reported similar delays in getting their PDIs approved, which suggests there may be an internal provisioning queue.
Approval times can vary depending on demand and resource availability, so an 8–9 hour wait is not unusual during busy periods.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti