How to create a MCP server in servicenow

[varunagarwal83]

Hello Community,

i am trying to create my own MCP server in servicenow which will be consume by other external application to access the incident summary. i followed the docs and setup a oauth authentication, but tools added in the MCP server are not visible in the external application. 

please help.

[Govind Menon]

Hey Varun!

Send me an email at govind.menon@servicenow.com if you are still running into this issue.

Our most recent version went live on May 5th and should ensure that you can easily access your configured MCP Tools from any MCP Client. It also introduces Scripted REST APIs, Subflows, Actions, and Knowledge Graph as MCP Tool types, in addition to our prior support for NowAssist Skills as MCP Tools.

[varunagarwal83]

Hello Govind,

Thanks for your response. My bad—I forgot to update this post earlier. The issue has now been resolved after upgrading the ServiceNow instance to Zurich Patch 8, and everything is working as expected.