In CSM Configurable Workspace, Case summary by Now Assist component to generate a summary button
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02-26-2025 12:39 AM
In CSM Configurable Workspace, Case summary by Now Assist component to generate a summary button is missing in ServiceNow workspace but available over the native UI and Now assist panel
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02-26-2025 06:11 AM
2 ways
- Update the CSM workspace to latest version.
- Repair the Now Assist plugin for CSM
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-14-2025 02:35 AM
@PradeepAdiga Have you managed to solve it?