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Introduction to Agentic AI

anya_developer
Tera Contributor

🟢Just completed the Introduction to Agentic AI !

🚀I’m excited to share a visual I created based on the course material (see diagram below). This diagram helped me connect concepts such as:

  • Agentic AI capabilities
  • AI Agent VA Chatbot
  • Agentic AI vs Generative AI

#ServiceNow #NowAssist #AI #AIAgents #IntelligentAutomation #DigitalTransformation #ServiceNowCommunity

2 REPLIES 2

Saadiii
Tera Contributor

That’s awesome, congratulations on completing the Introduction to Agentic AI! 
The visual you created is a great way to break down and connect these concepts—especially the distinction between Agentic AI and Generative AI. Really like how you tied it back to ServiceNow and the future of AI-powered automation. 

negisantosh
Kilo Contributor

That’s fantastic! Your diagram really simplifies how Agentic AI connects with real-world use cases. The distinction between Agentic AI and Generative AI is crucial as businesses look beyond content creation to autonomous decision-making and execution.

We’ve been exploring agentic AI development in enterprise workflows, and it’s incredible how it enhances intelligent automation—especially when integrated with platforms like ServiceNow and Now Assist. Excited to see more professionals diving into this space!