Is there any way to show the related incident to the current incident in the related list now AI?

[Prathamesh Cha1]

Hi Team,

I want to show all related incident ( related incident means same issues) to agent who is solving current incident in workspace, I want to make use of now assist QA, can we?

Thanks

[Mark Manders]

Did you check out 'Similarity Definitions'? 

[Prathamesh Cha1]

Hi @Mark Manders ,

Are we talking about this here?

If yes I am not able to see related incidents currently