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Resolved! Seeking Guidance on ServiceNow Career Path

Hello ServiceNow Community,I am Masthan Reddy Pagadala. I am reaching out for guidance as I begin my career journey with ServiceNow. I have a background as a Sales Operations Analyst, where I worked extensively on data analysis, reporting, and proces...

MasthanRedP by Mega Contributor
  • 532 Views
  • 4 replies
  • 2 helpfuls

regarding service portal pages

hey Guys  i have 3 widgets on a page sidebar,navbar and homepage .i want to make sidebar collapseable and expandable and based on that the display area of home widget should re adjust .how can i do it  without modifying the 3 widgets on the page

Now Assist for Virtual Agent: Go to request

Not sure this is the correct forum, but we are trying to adjust the VA for several portals and trying to have it work in a certain manner. One of those is to have a catalog item open in the same / parent window. We have tried using the URL Mapping an...

k_lutz by Tera Guru
  • 521 Views
  • 6 replies
  • 0 helpfuls

Was working with the agent to agent plugins

I was working with the agent to agent plugin provided by the ServiceNow.Now Assist AI agent EA labApp id: sn_aia_ea_lab But even after installing i don't seem to find how to actually use it to leverage my use case for connecting to the external agent...

kaustubhdub by Tera Contributor
  • 354 Views
  • 3 replies
  • 0 helpfuls

How to invoke AI Agent in Virtual Agent?

Hi everyone,I’m trying to integrate and invoke the AI Agent within the Virtual Agent on my ServiceNow instance, but it’s not working as expected.I have configured the AI Agent plugin and set up the necessary configurations.When I try to invoke the AI...

Siva_Priya by Tera Contributor
  • 522 Views
  • 1 replies
  • 0 helpfuls

Resolved! how to open 'Now Assist AI Agent Studio'

Hi Team,I am looking to access 'Now Assist AI Agent Studio', but not able find it. I couldn't find 'Now Assist conversational experience' in my instance. What are the steps i need to follow to open or access 'Now Assist AI Agent Studio'.   

learn nv by Tera Contributor
  • 5418 Views
  • 11 replies
  • 5 helpfuls