Multi-Method Assignment Group Prediction with Now ... - ServiceNow Community -Hi all I am trying to develop this AI Workflow in my system. But I am facing problems near Now-Assist Workflow - where my incidents are not being read despite following the...
Hi Everyone, I am facing an issue while setting up the Microsoft SharePoint Online External Content Connector in our Zurich Patch 7b instance. Our Requirement:We need to retrieve SharePoint Sites and make their content and metadata searchable in AI S...
Hi Community,We are using Now Assist for CMDB to identify and remediate duplicate CIs and would like to measure its effectiveness and demonstrate business value to management.I am looking for recommendations on the following:How do you measure the nu...
I want to change the title of the now assist in virtual agent, to "employee helper", I've changed the specific branding the assistant is on but i still see "Now assist" I believe this used to be possible as ive done it before. Can someone please prov...
Hi,I have configured an alert for a specific case.I now want to automatically create a ServiceNow incident whenever an RPA Bot alert is triggered and send a Microsoft Teams notification with the generated incident ID.Could you please guide me, or con...
I just tried the Build Agent on my PDI and Unfortunately if I ask a question it decrement my quota. I'm not sure if this is same with an actual or Business Instance. Informational/conversational messages should not decrement the prompt quota — only d...
Hi Community,If we have Now Assist for ITSM licensed and Now assist in Virtual Agentwhat happens when a user searches for an HR knowledge article in Virtual agent?Will Now Assist generate a summary/response from the HR article, or is summarization re...
Hi all I am trying to develop this AI Workflow in my system. But I am facing problems near Now-Assist Workflow - where my incidents are not being read despite following the same workflow and the same coding conventions like present in this material -...
AI ticket auto classification,routing and password reset bot ,how can we build this use case ?
How can i get the voucher for CSA exam ?
In ServiceNow, I noticed that:sn_aia_execution_plan seems to track the overall agentic workflow run sn_aia_execution_task appears to track the individual tool-level tasks within that plan.However, is there a dedicated table or log that contains a com...
Dear experts, With an example, if someone could elaborate how to use the Execute skill in the Flow Designer. It asks for a Skill Config, ChatGPT tells it is a JSON field, so not sure what data must be passed and how? Let's say if my trigger is a ...
when i open dashboard from self service.i just want to create new dashboard to add my report but when i open dashboard i did not see create new botton.i try my best to do everything like from plugin activate i activate performance analytics and see u...
Hello everyone!This is my first post ever in the community, so if i made a mistake on this post, please do tell me. I am implementing Now Assist for a client, it is still in demo phase, to show them how everything is going, i showed them a new functi...
I am looking to access 'Now Assist AI Agent Studio' in my instance, but cannot find it. What are the steps i need to follow to open or access 'Now Assist AI Agent Studio'.Can I access it in my PDI or any lab instance?