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Keep receiving error message in the URL for Now Learning

lbinghamone
Kilo Contributor

Can anyone help fix this issue. I can't log into my Now Learning due to the screen keep glitching. It only does this when I try to launch my "Now Learning" and when I click on the "ServiceNow Univsersity" in my PDI instance. Please Help! This issue is preventing from taking course in the now learning environment.   

 

 

lbinghamone_0-1756218138060.png

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @lbinghamone 

"Click on the X icon on the right side — this is just an information message and has nothing to do with login. To access the PDI, you need to go to developer.servicenow.com, not here, my friend."

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Bhuvan
Kilo Patron

@lbinghamone 

 

Not sure what issue you are facing exactly. Clear your browser history & cache and try again.

 

From your screenshot, authentication is failed. Check if you are supplying right credentials and if it still does not work, use 'Need assistance with sign in?'

 

You use ServiceNow University for learning new modules and developer account for accessing PDI,

 

Bhuvan_0-1756224861124.png

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

lolo3
Tera Contributor

Thank you for your response, but I can not click on the landing page because it keeps blinking on and off due to a failed landing page 

Hi @lolo3 ,

 

is it happening in all browsers - Chrome- normal, incognito. Firefox - Normal, Inprivate , Edge.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj