Now assist-Custom skill

VengadeshB75477
Tera Contributor

Hi All,

 

Im currently working with NowAssist and I would like to understand how to create and use a custom skill

 

Where to create a custom skill ?

How do we configure prompts

How to associate them with VA or agent assist

How to migrate them to other environments

 

Does any one have any idea , kindly share 

 

Thanks

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @VengadeshB75477 

 

https://www.servicenow.com/community/developer-blog/creating-a-custom-skill-with-now-assist-skill-ki...

 

https://www.servicenow.com/community/developer-blog/creating-a-custom-skill-with-now-assist-skill-ki...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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