Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Now assist option is missing while creating catalog item using catalog builder

Efra Pruneda
Mega Guru

I just enabled the "catalog item generation" skill. 

then according to these instructions

Catalog item generation - quick start and promptin... - ServiceNow Community

 

I need to choose a provider. but I did not find how.  Then, when I go to the create catalog item option using catalog builder. the Now Assist option is missing. I will greatly appreciate your help to configure this correctly. thank you in advance.

 

 

I am using the Yokohama release.

1 ACCEPTED SOLUTION

SanjivMeher
Mega Patron
Mega Patron

Did you also make sure to assign the "now.assist.creator" role to yourself?


Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

2 REPLIES 2

SanjivMeher
Mega Patron
Mega Patron

Did you also make sure to assign the "now.assist.creator" role to yourself?


Please mark this response as correct or helpful if it assisted you with your question.

I was assigned to a group with the now.asist.creator skill, but I didnt actually had the skill. Darn it, I forgot the rule never to assume anything in ServiceNow.

So, I removed myself from the group and then re-added my user. Then I confirmed that I had the role, logged out and log back in. and there you go, the Now Assist option is now in place in the catalog builder.

thank you for the quick reply!