Resolved! Not able to open or find plugin in application manager, already sync with ServiceNow store
Not able to open or find plugin in application manager, already sync with ServiceNow store
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Forum Posts
Resolved! Which type of tables may be extended by other tables, but do not extend another table?
Which type of tables may be extended by other tables, but do not extend another table?A. Base TablesB. Core TablesC. Extended TablesD. Custom Tables
Resolved! Location update upon CI tag
Hi All, So I have a requirement. Based on the CI name the location gets updated. Below is the script provided. The business rule is a before Insert/update business rule on alm_hardware table. When ever the CI ( cmdb_ci_pc_hardware ) gets created with...
Queries on NowAssist panel
HiI have below queries on the capabilities of NowAssist Panel:The welcome message in NowPanel always shows the default message and prompt. Is this configurable? How to show new prompt/skill name once it is ACTIVE in the default welcome message?Does N...
Resolved! Need help to establish connection with mtls authentication with outhJWT assertion for added security
We have a requirement where vendor needs mtls + outhjwt assertion to generate access token.> we have generated custom cert using javakeystore in our midtier (servicenow provided cert is not acceptable for vendor due to wild characters in common name)...
Resolved! Unable to Display Email Field in List After Dot-Walking
I added the Email field from the Assigned To field to the form using dot-walking. Now, I want to display the Email field in the list. However, when I try to personalize the list, the Email field is not available, and the reference fields are not show...
Resolved! Now assist plugin is chargeable in servicenow
Now assist plugin is chargeable in ServiceNow.is it require any subscription
Resolved! employee service center virtual agent disabling.
how can we disable the virtual chat icon in employee service center.i have already made the active false from the virtual agent from its not working..Can someone help me with that?
Widget Recommendation System - How to implement using Generative AI Controller?
Hi team , I am working on Widget Recommendation System . I wanted to know how can I implement this using Generative AI Controller. Can you please help me on this ?
NowAssist Skill Kit - LLM Input Query
Hi team,While going through the documentation , I found this resource.I have some queries on this.https://www.servicenow.com/docs/bundle/xanadu-intelligent-experiences/page/administer/now-assist-skill-kit/task/call-custom-skill-from-script.htmlSo , i...
Hide Sidebar Discussion icon on SOW servicenow
Hi All,I wanted to know if there is any clear options on how to hide the sidebar discussion chat bubble icon from service operations workspaces in servicenow.
Scoped App and Now Assist Integration
Does anyone know if it's possible to integrate Now Assist with a scoped application such that users can query the data in their scoped app in the now assist panel?
Resolved! Training NowLLM with custom data
Hi team , I am working on a project to create a "widget recommendation system" that is if the user gives the use case, the widgets has to be recommended for that use case. I am using now assist skill kit and here I have some queries . 1.How can I mak...
Virtual Agent in MS Teams Case Card Response
When we ask for the case summary in virtual agent we are getting a card response as expected with short description, created, priority, updated and description field. but here in MS teams chat along with description field we are getting extra info wi...
Virtual Agent in MS Teams
in ms teams virtual agent in middle of conversation after typing restart i need to get the survey before restarting. and also where ever we have dropdown list to select for the users there we need to restrict the typing (user input by typing).
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