Why there is no option available for QA now assist in search here?

[Prathamesh Cha1]

Hi Team,

Hope you doing well, 

as per the above image AI search is ready but still I am not able to link the option called QA now assist in search as it is not visible for me while linking.

As per above images you can see I cant see the expected option, I tried other available options too please let me know what to do here?

Thanks,

Regards

[Community Alums]

Hi @Prathamesh Cha1 ,

• Admins can verify that Now Assist for Search is installed by navigating to All > Now Assist Admin > Features, then in the workflow list, select Platform, and verify that the Search card displays, and that Q&A - Now Assist for Search appears in the All Search skills listing.

Enabling Now Assist Q&A Genius Results 

Now Assist Genius Result has changed and is now "Now Assist Q&A"

[Prathamesh Cha1]

Hi @Community Alums ,

as per the above images I am able to see only 2 cards, search card is not visible correct?

what actions do I need to take now to see QA now assist for search option in the link options list?

below is the screenshot of youtube video uploaded by servicenow community official channel?

I want to see highlighted option in the image.

Thanks,

Regards

[tidert_24]

Hello @Prathamesh Cha1 

Did you enable the skill "Now Assist Q&A genius result"?

[Prathamesh Cha1]

Can you tell from where I can do that

thanks