Export activity history

[suneetha sriniv]

Hi ,
Is it possible to export activity history ( comments, work notes, emails) along with the fields (case)

[Sarthak Kashyap]

Hi @suneetha sriniv ,

Please navigate to sys_journal_field table and add filter condition for example table and sys_id, you will get all the comments and worknotes of that record and then you can export them.

In name give the table name and in element give the record sys_id

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Sarthak Kashyap]

Additionally just click on the head to export the file.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[suneetha sriniv]

Hi Sarthak, 

Thank you for a quick response, but I also need to export emails in the same file.