UAT and Dev Mid server down

[Sed_F]

My UAT and Dev Mid-server are down with the same issue : Login authentication failure for User cm_midserver_user associated with down MID Server: a96d5fad87591e507867113e3fbb350e. Check password on MID server.

I thought is was the certificate issue and the access was allow to the F5 but it remain down.

Last error in agent log but the user or password doesn't changed: 

xxxxx_midserver_user cannot be authenticated. User does not exist, or missing the proper roles. If you have deleted or changed the MID server keystore, and config.xml mid.instance.password value is encrypted, you may need to change this value to plain text (during MID startup, password is re-encrypted using current keystore and written back to mid.instance.password).

[GlideFather]

Your servers are down for 2 months already!!!? the longer you wait the more difficult it might be to fix and to catch all the blocked updates incoming from the servers...

If needed you can ask ServiceNow for help, raise a HI ticket but after 2 months, no backups are made, it is only 7 days I think...

[pratiksha5]

If it's down for 2 months then do a fresh install it will be quicker.