Bring AI Agents on the Forms
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10-15-2025 03:26 AM
We have enabled the out-of-the-box Skills and Agentic Workflows in our system. Now, when we enter a prompt in the Now Assist chat, we receive a relevant and contextual response.
For example, if I type: "Generate Post Incident Review for INC000001", the system provides the appropriate output.
We have a new requirement: instead of manually entering a prompt in the Now Assist panel, can we provide a button to the user that triggers this activity automatically?
For example , In the below screenshot -- we have enabled a skill to summarize the incident. Through which we got the button. Is it possible to get the same for other AI Agentic Workflow and Agents like 'Generate Post Incident Review' for incidents?
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12-10-2025 11:44 AM
Hi - @Christian R - There is no direct option you can directly trigger from workspace UI action, but you cna creative declarative actions and use a client script and call you agent flow and expose this as declartive action as button in workspace. i see that is the best option.
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
