can't get plugins

[yuans]

Sorry, you can't login with this ServiceNow ID

Please make sure that your ServiceNow ID uses the same email address you currently use to login to Now Support. To login to Store, you can do any of the following:

• Log in with a different ID 
  Use a different ServiceNow ID to login.
• Log in once using your legacy Now Support credentials 
  If you don't have a ServiceNow ID yet, you can log in with your legacy credentials one time, and we will create a ServiceNow ID on your behalf.
• Update the email address on your existing ServiceNow ID 
  Use the same email address as your existing Now Support user account.
• Contact your organization's Customer Administrator 
  Ask them to add your email address to your Now Support company account.
• Troubleshoot login issues 
  Go through frequently asked questions on login issues.

[Dr Atul G- LNG]

Hi @yuans, There are a few plugins which we can't get in PDI as those are store apps. So it is expected behaviour.

[suns]

thanks

[Dr Atul G- LNG · Accepted solution]

Please accept the answer and close the thread @suns