Hi @suns
"Now Assist" refers specifically to ServiceNow's AI-powered platform feature designed to enhance user productivity within the ServiceNow platform by offering proactive suggestions and conversational interactions, while a broader term like "AI agent" encompasses any software program that uses artificial intelligence to autonomously perform tasks or interact with users, potentially across various platforms and functionalities, not just limited to ServiceNow.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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