Case summarization unavailable in CSM workspace

[saikrishna00804]

Hi,
We have enable Case summarization skill in our dev environment.
After activation, the feature is available in native UI. However, it is not available in CSM workspace.

Did anyone of you run into this issue?

Thanks in advance!

[saikrishna00804]

Hi Ankur, yes, it is!

[Laurent5]

@saikrishna00804 Did you get it fixed in the end? What was the issue?

Thanks