Detect sensitive topics by using sensitivity detection in Now Assist for HR Service Delivery (HRSD)

Ramkumar Thanga · 4 weeks ago

Hi,

We are implementing the sensitive detection in Now Assist for HRSD.

As per the SN doc, the document is in Xandu version, our instance is at Yokohama.

From the doc, at step 3, I couldn't find the following capability and the corresponding attributes. Can someone help here.

"Virtual Agent Semantic Search capability - search_text attribute".

And also couldn't navigate as per the step 4 & 5 from the doc.

Can someone guide me here.

Thanks!
Ram

rpriyadarshy · 4 weeks ago

Hi Ram

VA Skill Search -- > Is Part of Application - Now Assist Skill Discovery and Execution. Make Sure Its available on Your Instance.

This adds the capabilities for Now Assist in Virtual Agent (LLM topic discovery).

Regards

RP