Different role required to access Now Assist skills on NextExperience vs workspace

Andr_
Tera Expert

Hi All,

 

I have this requirement from our stakeholders:

Have different role required to use Now Assist skils on Next Experience (only HR admin) vs Workspace (HR agents).

 

For resolution notes I can manage this mostly because I found the client script that runs the skill. But for other skills like case summarization and email recommendations it's much harder.

 

Any suggestions? 

 

Thanks

0 REPLIES 0