Does ServiceNow Support A2A yet?

thomasrzezn
Tera Contributor

4 weeks ago

Referring to this link here:
https://www.servicenow.com/now-platform/ai-agent-fabric.html

How do I actually access A2A and use it?

The article mentions that A2A exists in the AI Agent Studio but I cannot find it as an tool option to give to my agent. 

I would assume it would work similar to how giving the agent a MCP tool would work. 

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rpriyadarshy
Giga Guru

3 weeks ago

Hi Thomas

 

As per this blog - Introducing AI Agent Fabric - Enable MCP and A2A f... - ServiceNow Community

 

A2A is planned on the road map. As of Now It seems it only Support MCP with ServiceNow As a Client.

 

Regards

RP

warren_chan
ServiceNow Employee
ServiceNow Employee

3 weeks ago

ServiceNow external AI agents capabilities will be generally available in the December 2025 release of Now Assist AI Agents. You will be able to invoke an external AI agent (ServiceNow as A2A client) or as a secondary AI agent (ServiceNow as A2A server). Google A2A will be the only protocol we are supporting as of December 2025, but it's possible we add to the list as other agentic protocols rise in the ecosystem. Full documentation will accompany this release.