AI at ServiceNow
Overview
ServiceNow AI Platform
AI Experience
AI Agents
AI Control Tower
AI Agent Fabric
Now Assist
Responsible AI
AI Agent Fabric
Connect third-party AI agents and tools to enhance agentic workflow orchestration. Eliminate silos and automation gaps while you centralize governance in the ServiceNow AI Platform.
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Benefits of AI Agent Fabric
Create AI agent interoperability
Unite AI agents from ServiceNow with third-party agents to share context, coordinate tasks, and collectively take action in real time.
Orchestrate multi-agents effortlessly
Embed third-party AI agents and tools natively in your ServiceNow workflows. Contextualize all AI actions with your core business processes.
Streamline development
Build flexible workflows with access to diverse AI agents, tools, and resources.
Features of AI Agent Fabric
MCP integration
Provide a seamless way for ServiceNow AI Agents to access external tools, data, and systems with the Model Context Protocol (MCP).
Agent2Agent collaboration
Enable complex, multi-agent workflows with the Agent2Agent (A2A) protocol for enterprise-grade orchestration.
How to get AI Agent Fabric
AI Agent Fabric is available with the ServiceNow AI Platform. Deliver workflows that connect people, functions, and systems with one open, connected, and enterprise-ready platform.
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Resources
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Topics
What Are AI Agents?
What Is LLM?
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