ServiceNow Action Fabric Any AI agent can execute governed ServiceNow® actions headlessly through MCP, A2A, and traditional protocols. Schedule Demo Explore Docs
Benefits of Action Fabric Let any AI agent run governed workflows Connect Claude, ChatGPT, Gemini, or any AI agent to ServiceNow to run governed workflows. Apply the same proven guardrails you already trust to run your business. Ground any AI tool in business context Keep third-party AI outputs grounded and reduce hallucinations with prebuilt, domain-specific MCP servers and tools. Extend ServiceNow AI Agent functionality Equip ServiceNow AI Agents with access to external AI agents and tools through the A2A protocol and MCP, extending their capabilities and context.
Features of Action Fabric Prebuilt MCP servers Let any AI agent execute ServiceNow actions headlessly with prebuilt, domain-specific MCP servers for IT Service Management, IT Operations Management, CMDB, and more. MCP Server Console  Create and manage MCP servers in one place. MCP Server Console is a central control plane for exposing ServiceNow resources to external AI agents, with native governance.  MCP client  Provide a seamless way for ServiceNow AI Agents to access external tools, data, and capabilities. Explore Docs A2A protocol  Enable complex, multi-agent workflows with the A2A protocol for orchestrating multiple systems and processes at enterprise scale. Explore Docs
How to get Action Fabric Action Fabric is available with the ServiceNow AI Platform. Unify data, AI, workflows, and security on a single platform that serves as the AI control tower for business reinvention. Explore Platform
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Resources See All Resources Articles Action Fabric: MCP Server, MCP Client, and A2A Explained MCP Server Console FAQ Enable MCP and A2A for Your Agentic Workflows Authentication for Google A2A, ServiceNow as Secondary Agent
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