Enable Now Assist based on countries or using User criteria.

[Ramkumar Thanga]

Hello Everyone,

Is it possible to enable/restrict Now Assist for Virtual Agent based on the countries OR user criteria ?

Thanks!
Ramkumar

[PaulP3642197040]

Yes i think ! you cna restrict the access  to the topics

[Shivam Dubey]

@PaulP3642197040 we are already using VA for 30k+ employees using one esc portal. We want to rollout VA powered by NowAssist for set of audience to check the adoption (maybe 2k employees) keeping basic VA for 28k employees. Can we do this?