Facing issue while using now assist

[shraymathur]

Hello Servicenow Community,

I have configured the now assist but whenever i am using the now assist feature either i am getting a message "Sorry, there was a problem on my side trying to complete this request. Try asking again later." or the loading of now assist goes on and the result never shows up when i click on "Summary" button.

[anubhavkapoor76]

@NatsukiO - Validate if 
a) AI search is enabled 
b) Your instance is on Yokohama Patch 2 atleast.

[Pablo1]

This was my issue, AI search was not active and Yokohama Patch 3 was just installed.

Thanks

[PaulSylo]

I think this will be resolved once you AI enabled !

[NatsukiO]

@Pablo1 ＠_Is it a problem to have Yokohama Patch 3 installed？
@PaulSylo _I would like to upgrade to the latest patch.

[NatsukiO]

@anubhavkapoor76 san
Thank you for your answer !

a) It was active.
b) It was Yokohama Patch 1.

Is it because of Yokohama Patch 1?