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Failed Install Enterprise AI Productivity Value

HisakoK
Giga Guru

Hi All,


Could you help me install the plugin named Enterprise AI Productivity Value.

HisakoK_1-1758779507523.png

 

I think I already installed all related plugins to install this plugin but it seems not. 

HisakoK_0-1758779290530.png

 

Is there any place that I can find the information which guides users to install this plugin?

I already installed that listed plugins:

  • Value Engine
  • Value dashboard for AI Control Tower
  • Engagement dashboard for AI Control Tower

We use Zurich so, there is no version error/mismatch.

HisakoK_2-1758779598760.png

Or should I contact Now Support to solve the issue? 

Thank you in advance.

Best,

Koyama

1 ACCEPTED SOLUTION

HisakoK
Giga Guru

I shared the issue with Now Support and they installed the app for me. 

HisakoK_0-1760513180612.png

 

HisakoK_1-1760513253260.png

 

So, the app exists and if people need that app but cannot install it's better to ask Now Support, based on my experience. 

 

View solution in original post

3 REPLIES 3

rpriyadarshy
Mega Guru

Hi 

 

This seems an APP Store component- I dint see now its available at Appstore.

 

rpriyadarshy_0-1758795692841.png

 

Below Appstore URL is Not opening , seems its pulled back.

https://store.servicenow.com/store/app/a0c816ce1b4f2a10f4b3dc28b04bcbc8

 

rpriyadarshy_1-1758795744733.png

 

Please talk to Support.

 

Regards

RP

 

@rpriyadarshy  san
Thank you for your comment. 
My instance still shows this option. 
I use windowsOS and updated recently.

As I have many issues to start DEX I often clear cache, conduct "cache do" so I think it is not because of cache. 

I would like to share this situation with Now Support.

Thanks and Regards,

Koyama

HisakoK
Giga Guru

I shared the issue with Now Support and they installed the app for me. 

HisakoK_0-1760513180612.png

 

HisakoK_1-1760513253260.png

 

So, the app exists and if people need that app but cannot install it's better to ask Now Support, based on my experience.