for some reason my AI Agent is Frozen/jumps to end

[spaceman2023]

Hi, i have an AI agent i created called CLaims AI. it was working fine before, but now when testing. it seems to just jump to the end. it doesn't even output anything in the AI agent decision logs page. any help would be appreciated. I've attached a screen shot.

[Tanushree Maiti]

Hi @spaceman2023 ,

First thing, is logout and login, then check.

Next as per this post validate all steps: AI Agent Studio - Agent Task Not Executing and AI Decision Logs are in progress 

If all good then follow this troubleshoot guide: Agentic Evaluation and Troubleshooting Guide

[spaceman2023]

logging out and in, didn't do it. also the persons solution in the first link was this KB wasn't the case for me as mine was activated already.
OOTB AI Agents are not working as expected. - Support and Troubleshooting

[rpriyadarshy]

Do You See Anything in these Tables?

sn_aia_execution_plan--- List of plan executions by conversation ID.

sn_aia_execution_task----List of tasks by execution plan ID.

sys_gen_ai_usage_log

sys_gen_ai_log_metadata

Also is it possible for you to Change the LLM and Test?

Regards

RP