GenAI Sparkle icon disappears when we add some words in resolution notes

[Kidambi]

For Incident Summarization the sparkle icon, which indicates GenAI features,  when we add few words in the resolution notes the sparkle icon disappears but when we remove it then comes back again .

is this expected behaviour ?  or any documentation to it ? would be highly appericated

[rpriyadarshy · Accepted solution]

It Seems an expected behavior - 

Any Response generated by Only LLM and we are utilizing it.

Also in Latest release - Once you type your own it gives option to Use Now Assist

Regards

RP