HAM Plugin failed to install on PDI

PrajjvalSiG · ‎09-25-2025

Dr Atul G- LNG · ‎09-25-2025

The HAM plugin can't be installed in a PDI instance — it's a known limitation. That's the reason it failed.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Dr Atul G- LNG · ‎09-25-2025

Hi @PrajjvalSiG

The HAM plugin can't be installed in a PDI instance — it's a known limitation. That's the reason it failed.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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PrajjvalSiG · ‎09-25-2025

Thanks for the reply, Even SAM professional plugin as well is not getting installed.

Dr Atul G- LNG · ‎09-25-2025

Hi @PrajjvalSiG

I was able to install the SAM plugin in my PDI without any issue.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Bhuvan · ‎09-25-2025

@PrajjvalSiG

Follow this to install SAM Plugin in PDI

https://www.servicenow.com/community/sam-forum/install-sam-pro-on-pdi/m-p/2849504

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan