Hi everyone,
I’m seeing repeated occurrences of the following error in sys_gen_ai_log_metadata for multiple Now Assist GenAI skills:
- Now Assist Q&A
- Resolution Notes Generation
- Incident Summarization
The log entry shows:
“Error 300001: Now LLM Guardian call not successful.”
Has anyone encountered this issue before?
Looking for insights on what typically causes this error and how to troubleshoot or resolve it. Any guidance or experience would be greatly appreciated.
Thanks!
