How can I integrate ServiceNow Community search results into my ServiceNow instance?

[TEJAS]

Hi all,

I’m trying to build a feature in my ServiceNow PDI where I can search the ServiceNow Community Articles link directly from within my instance and display related community posts based on a query entered by the user.

For example:
When a user types a keyword like “How can I raise incident as a case in ServiceNow?”, I want to fetch and display related links or discussions from the ServiceNow Community (e.g., question threads or discussions).

Is there a way to integrate ServiceNow Community search results into my instance .

Thanks in Advance 

Regards 
Tejas K J

[RaghavSh]

@TEJAS  I don't think there is any such API present where you can get the results from community.

The community Admins may have to publish an API which can be consumed, but as of now I dint believe there is any such API.

Please mark the answer correct/helpful accordingly.

[RaghavSh]

@TEJAS  Was this helpful?

[rpriyadarshy]

Hi Tejas

My 2 cent on this .

Try using Google Search APIs - The Google Custom Search JSON API provides a free tier for programmatic access to Google search results. This API allows developers to retrieve web and image search results from a Programmable Search Engine in JSON format.

Send your search String using Google Search API -- Just a thought

Regards

RP

[TEJAS]

I am trying to use webs searches tool  on AI agent using google as the provider trying this method @rpriyadarshy