How can we optimize and control assist consumption and why aren't assist unlimited?

[Suzanne4]

I am trying to understand how to configure the skills correctly to ensure we do not go over the number of assists we are licensed for.  Why is the model limiting in this way?  If I can understand why, it will help us to set things up correctly.

[VishalC3]

HI @Suzanne4 ,

The key thing to understand: an assist is "a unit to measure usage of Now Assist skills via performed skill actions" . So you're not licensed for a number of users or features. You're licensed for a pool of actions. The reason the model works this way is that the underlying LLM cost scales with how much work the AI does.

Let me know if you need more details and I can explain few ways to limit your usage. 

Thanks,

Vishal