How to clone Now Assist in Virtual Agent?

NatsukiO
Tera Expert

How to clone Now Assist in Virtual Agent?

NatsukiO_0-1749107075329.png

 

1 ACCEPTED SOLUTION

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

@NatsukiO - I believe cloning the Assistant was never achievable either in Washington or after that. 

 

 

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8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@NatsukiO 

what's your actual requirement?

you can create a copy of Now Assist Skill and modify it

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@NatsukiO 

I believe I also answered the same.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sanjay Bagri1
Tera Guru

Hello @NatsukiO ,

 

Please raise a HI Support ticket for that to confirm for VA cloning and follow the below links for more inputs. 

1.Now Assist in Virtual Agent | Now Support - Support and Troubleshooting

2.Clone FAQs - Frequently Asked Questions - Support and Troubleshooting

 

 

Thanks

Sanjay Bagri

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

@NatsukiO - I believe cloning the Assistant was never achievable either in Washington or after that.