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How to Expose ServiceNow AI Agent Studio Agent as A2A Server for External Platform Integration?

maryammousa
Giga Contributor

yesterday

Hello ServiceNow Community,

 

I have built an AI agent using ServiceNow AI Agent Studio (on Yokohama release with Now Assist). I now want to expose this ServiceNow agent as an A2A (Agent2Agent) compliant server so that external platforms (like Google ADK agents, Salesforce Agentforce, or custom Python agents) can discover and communicate with my ServiceNow agent via the A2A protocol.

What I'm trying to achieve:

  • Register/expose my ServiceNow AI Agent Studio agent as an A2A server
  • Make it discoverable with an AgentCard at /.well-known/agent.json
  • Allow external agents to send messages to my ServiceNow agent via A2A protocol endpoints

Questions:

  1. Does ServiceNow AI Agent Studio automatically expose agents as A2A servers, or do I need additional configuration?
  2. What is the URL/endpoint structure for accessing my ServiceNow agent via A2A?
  3. Are there any prerequisites or properties I need to enable?

Any guidance, documentation links, or examples would be greatly appreciated!

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JK9903
Kilo Guru

yesterday - last edited yesterday

Hi @maryammousa ,

 

Refer this: https://www.servicenow.com/community/product-launch-blogs/bring-the-servicenow-ai-platform-to-any-em...

 

Thanks, 

JK

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