How to get virtual Agent in Scoped Application?

[Thulasidharan]

Hello All!!,
      I was working on the POC, I created topic in the Virtual Agent Designer which basically used to summarization of the capabilities using the Now Assist Custom skill.

      I published this topic in the Virtual Agent, Now this is available in the service portal And In employee portal and working good.

But I want this virtual agent in my Instance Page or in my team Workspace where I use this VA.

 But I don't know how to bring the VA chat in my team workspace or in my instance home page

Help me with this Guys!!

Thanks 🙂

[Ankur Bawiskar · Accepted solution]

@Thulasidharan 

you can add widget on workspace home/landing page

check this

Lumen: A Custom ServiceNow Workspace Component: Service Portal Widgets Inside Configurable Workspace 

To add that in any portal page, you can add the VA widget on that page, widget is "sn-va-sp-widget"

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Thulasidharan]

Thank you for your reply!!
I will look into that sure. I hope this will help me to add Chat Icon and seamlessly connect with the VA😀

[Thulasidharan]

I have looked this, but I don't know how to add in my workspace page🙂, Will you please help on this, Can you guide to do that ?

Thanks!!

[PaulP3642197040]

@Thulasidharan Hope you have added this in this page, can you share the SS how it looks just curious