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04-14-2025 03:37 AM
Hello All!!,
I was working on the POC, I created topic in the Virtual Agent Designer which basically used to summarization of the capabilities using the Now Assist Custom skill.
I published this topic in the Virtual Agent, Now this is available in the service portal And In employee portal and working good.
But I want this virtual agent in my Instance Page or in my team Workspace where I use this VA.
But I don't know how to bring the VA chat in my team workspace or in my instance home page
Help me with this Guys!!
Thanks 🙂
Solved! Go to Solution.
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04-14-2025 03:51 AM - edited 04-14-2025 03:52 AM
you can add widget on workspace home/landing page
check this
Lumen: A Custom ServiceNow Workspace Component: Service Portal Widgets Inside Configurable Workspace
To add that in any portal page, you can add the VA widget on that page, widget is "sn-va-sp-widget"
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-14-2025 03:51 AM - edited 04-14-2025 03:52 AM
you can add widget on workspace home/landing page
check this
Lumen: A Custom ServiceNow Workspace Component: Service Portal Widgets Inside Configurable Workspace
To add that in any portal page, you can add the VA widget on that page, widget is "sn-va-sp-widget"
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-14-2025 04:00 AM
Thank you for your reply!!
I will look into that sure. I hope this will help me to add Chat Icon and seamlessly connect with the VA😀
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04-14-2025 04:28 AM
I have looked this, but I don't know how to add in my workspace page🙂, Will you please help on this, Can you guide to do that ?
Thanks!!
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04-14-2025 09:25 AM
@Thulasidharan Hope you have added this in this page, can you share the SS how it looks just curious
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !