How to make Agentic Workflow available as a button (UI Action)
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‎08-25-2025 10:54 AM
Hi:
We have the 'Investigate and resolve ITSM incidents (Copy)' agentic workflow which is a copy of the OOB version. We see that it is available from the Now Assist Panel, but how can we make it display as a button on the incident form. Not seeing that UI Action option.
Could you please advise?
Thank you!
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‎08-25-2025 10:27 PM
Refer this Thread for an Idea how to do it- https://www.servicenow.com/community/now-assist-forum/trigger-options-for-agentic-workflow-or-ai-age...
Regards
RP
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‎08-26-2025 08:33 AM
That's a good start. I created this UI Action:
And on the form it displays:
But nothing is triggered. It's stuck and nothing displays in the panel until I reload the browser.
How can I kick it to start without manually reloading the browser?
Thank you!!