How to perform restricted domain Web Search

[jagdeepkaur]

I am trying to use web search tool in skill, but i want to access only specific sites like Servicenow community and some other. I tried using using a Skill like web search and populating sites and domain field in it, but it didn't worked out. Any possible solutions or feedback are appreciated.

[Dr Atul G- LNG]

Hi @jagdeepkaur 

Might be worth checking

https://www.servicenow.com/community/now-assist-for-creator-forum/how-to-configure-web-search-tol-in...

https://www.youtube.com/watch?v=7aFXNYW2MoM

[jagdeepkaur]

I am trying to do the same, but still getting empty response.

[Dr Atul G- LNG]

It might be a plugin issue. Please try repairing the plugin and test again. If the issue still persists, log a new support case.

[ManishS14752344]

Hi @jagdeepkaur ,

As far as  I know, ServiceNow's Web Search tool in Now Assist Skill Kit doesn't support domain restrictions The "Sites or domains" field appears in the configuration but is explicitly not supported per official documentation.​
Try using custom skills with scripted GlideRecord queries against ServiceNow Community tables as a workaround.
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