How to rename the Summarize the Record button?

reddy8055 · Saturday

Hi All,

How can I rename the Summarize a record button in Now assist panel?

Thanks in advance

Rafael Batistot · Saturday

You can’t rename the “Summarize a record” button.
It’s an OOB Now Assist label and not configurable.
The only supported option is to hide it and create your own custom action with a different label.

https://www.servicenow.com/community/now-assist-forum/rename-oob-now-assist-summarize-action/m-p/352...

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Tanushree Maiti · Saturday

Hi @reddy8055

You need toclone the existing summarization skill using the Now Assist Admin console and rename the new copy (custom).

refer: https://www.servicenow.com/community/now-assist-forum/rename-oob-now-assist-summarize-action/m-p/352...

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

yashkamde · Saturday

Hello @reddy8055 ,

Refer this where you can get detailed understanding :
Now Assist Skill Kit (NASK) FAQ

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