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How to rename the Summarize the Record button?

reddy8055
Tera Contributor

Hi All,

How can I rename the Summarize a record button in Now assist panel? 

Screenshot 2026-06-20 at 2.20.09 PM.png

Thanks in advance

3 REPLIES 3

Rafael Batistot
Kilo Patron

Hi  @reddy8055 

 

You can’t rename the “Summarize a record” button.
It’s an OOB Now Assist label and not configurable.
The only supported option is to hide it and create your own custom action with a different label.


https://www.servicenow.com/community/now-assist-forum/rename-oob-now-assist-summarize-action/m-p/352...

 

 

If this response was helpful, please mark it as Helpful and, if applicable, as Correct.
This helps other users find accurate and useful information more easily

Tanushree Maiti
Tera Patron

Hi @reddy8055 

 

You need toclone the existing summarization skill using the Now Assist Admin console and rename the new copy (custom).

 

refer: https://www.servicenow.com/community/now-assist-forum/rename-oob-now-assist-summarize-action/m-p/352...

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

yashkamde
Mega Sage

Hello @reddy8055 ,

 

Refer this where you can get detailed understanding :
Now Assist Skill Kit (NASK) FAQ 

 

Screenshot 2026-06-21 115027.png

 

 

If my response helped mark as helpful and accept the solution.