How to rename the Summarize the Record button?
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06-20-2026 11:20 AM
Hi All,
How can I rename the Summarize a record button in Now assist panel?
Thanks in advance
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06-20-2026 05:10 PM - edited 06-20-2026 05:11 PM
Hi @reddy8055
You can’t rename the “Summarize a record” button.
It’s an OOB Now Assist label and not configurable.
The only supported option is to hide it and create your own custom action with a different label.
This helps other users find accurate and useful information more easily
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06-20-2026 10:48 PM
Hi @reddy8055
You need toclone the existing summarization skill using the Now Assist Admin console and rename the new copy (custom).
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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06-20-2026 11:24 PM
Hello @reddy8055 ,
Refer this where you can get detailed understanding :
Now Assist Skill Kit (NASK) FAQ
If my response helped mark as helpful and accept the solution.