Hello Community ,
I am working on a use case on AI agents, but I am stuck at a point. I want to trigger the AI agent when an email comes to the instance from a caller. So, for this I tried the Inbound Email Action trigger in the conditions. But it's not working. Could you please help me understand where the issue is happening ?
I have tried following couple of existing post where it is suggested to move the trigger from Inbound Email to Created / Updated, however, not being able to find sys_email table under creation / update trigger.
Please find below the configuration done by me.
Can you please help me with this.
Thanks !!
