Issue in automating NowAssist Summarize button on Incident form

amruta_more
Tera Contributor

‎07-24-2025 11:49 PM

Hello,

I am trying to automate the Incident Summarization flow of Now Assist feature on Incident form. However I am not able to get the 'Summarize' button action in UI action or Custom UI test step in ATF.  Could you please help me with the test step to automate the same?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-25-2025 07:35 AM

Hi @amruta_more 

Since we have the same setup for our client, just to clarify—'Summary' refers to the Now Assist summary, where you see the input, suggestions, and requirements from user (if required). This feature is currently not supported in ATF (Automated Test Framework)

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