Issue with Data Visualization in Now Assist Skill Kit
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3 weeks ago
Hello Community,
I am currently working with Now Assist Skill Kit and trying to enable data visualization (e.g., charts/figures) through the skill. However, I am facing an issue where the figures/visualizations are not being rendered or displayed as expected.
My setup details:
I am on the latest updated versionYokohama _patch6
GenAI is enabled in my instance.
Has anyone faced a similar issue? Could this be related to configuration, limitations in the skill kit, or any additional setup required for visual rendering?
Any guidance or best practices would be greatly appreciated.
Thanks in advance,
Deepak Tomar
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3 weeks ago
Hi @deepaktomar
Do you have any screenshot of what is not working?
Also, try repairing the Now Assist and Skills plugins and test again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 weeks ago
Thanks for the suggestion. Please find the below screenshot for your reference.
The plugin that you mentioned were already repaired.
Regards
Deepak Tomar
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3 weeks ago
Hi @deepaktomar
It looks like the bar is showing negative results. Could you try creating a similar report manually and test it? It might be due to a limitation with the report/data visualization when negative values are used. This will help verify whether the issue is with the data or the visualization.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 weeks ago
Hi @Dr Atul G- LNG ,
The same issue is occurring on other chart type and values as well. below is the screenshot for your reference.
Regards
Deepak Tomar